HEKS/EPER strives to ensure that people from Ukraine are able to find protection, accommodation and the appropriate guidance and care in a rapid and uncomplicated manner.
HEKS/EPER also provides support in Switzerland, for people who have fled Ukraine. First and foremost, all refugees need to be provided with safe accommodation. To this end, HEKS/EPER works closely with federal authorities, cantons and other charities, under the overall coordination of the Swiss Refugee Council (SRC). Upon arrival, people are first required to register at one of the Federal Asylum Centres. At both these centres, in Altstätten (SG) and in Basel, HEKS/EPER legal experts help them to file their applications for protection status, and they are also given information. If they need accommodation, HEKS/EPER professionals will place them with a host family that has registered to offer private accommodation.