HEKS provides pro bono legal advice for people in emergency situations in the areas of social insurance, social welfare, family matters, children and guardianship, tenancy and foreign nationals. Those affected by poverty as well as undocumented persons should have the possibility of receiving legal advice. The legal advice offices for socially disadvantaged people in the Cantons of Aargau and Geneva provide professional advice to those in need of help. Legal experts and/or lawyers help those needing advice to understand legal situations, and also point them towards possibilities for self-help. In selected cases, the legal advice office undertakes the legal representation of a needy person.