HEKS/EPER is making a difference in the «Public services» in Venezuela
Education, healthcare, social welfare and infrastructure such as electricity, water, waste disposal or roadways are among the services that a State generally provides for its citizens – affordably and of sufficiently good quality. Regrettably, this is hardly the case in the countries where HEKS/EPER operates. Minorities, older people or people with disabilities as well as communities in remote areas face particular difficulty. HEKS/EPER supports disadvantaged people in accessing public services, and promotes dialogue between the population and the authorities.