Respect for human dignity is one of the cornerstones of the Swiss State. This means that everyone is entitled to personal respect. Asylum seekers and refugees are in a particularly vulnerable situation, as their country can no longer provide them with this protection or has withdrawn it. They often speak none of Switzerland's national languages and do not know the Swiss legal system. During the complex asylum process they need neutral information and often legal representation as well. The legal advice offices for asylum seekers run by HEKS/EPER in 11 cantons provide them with these services.